USA: Pipette Service Calibration Service for Accurate Pipetting
Scientists at Novartis in Jersey, USA, use Mettler Toledo Rainin’s calibration and maintenance service to ensure the correct operation of their pipettes.
Oakland/USA — Yusra Saleh, formerly a metrology specialist at the company, explained: “We have around 400 single and multi-channel pipettes ranging from 20 to 2,000 μl, the majority of which are from Rainin. Each one must be calibrated on time and according to user-defined specifications. A good calibration and maintenance program — such as that provided by Rainin — is essential for accurate and precise pipetting.”
The company's maintenance program includes changing the pipette seals. According to Mettler Toledo Rainin, customers can rely on the company’s SOPs and audit processes, which would not be the case if they chose a third-party service center.
Documentation of Data
The product's certificates include information such as historical data, the required volume range and the number of repetitions, which are delivered electronically. Users open the file, approve it and then archive it electronically, without collating paper copies.